Privacy Policy

Auctionly Privacy Policy

Last Updated: 10/15/2025

1. Information We Collect

Auctionly collects the following information when you use our Platform:

  • Account Information: Name, email address, and password
  • Payment Information: Processed and stored securely by Stripe (we do not store full credit card numbers)
  • Auction Data: Items listed, bids placed, auction history
  • Communication Data: Messages sent through our chat system
  • Usage Data: IP address, browser type, pages visited, and interaction patterns

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Platform
  • Process transactions and payments
  • Send notifications about auctions, bids, and account activity
  • Prevent fraud and enforce our Terms of Service
  • Improve and personalize your experience
  • Comply with legal obligations

3. Information Sharing

We share your information only in the following circumstances:

  • With Other Users: Your name is visible to other users when you bid or list items
  • With Stripe: Payment information is shared with Stripe for payment processing
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication with better-auth
  • Regular security audits and updates
  • PCI-compliant payment processing through Stripe

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze Platform usage
  • Improve Platform performance

You can control cookies through your browser settings, but some Platform features may not function properly without them.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Export your data

To exercise these rights, please contact us through the Platform or email support@auctionly.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, fraud prevention, and legitimate business purposes. Transaction records may be retained for tax and accounting purposes.

8. Children's Privacy

Auctionly is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you believe a child has provided us with personal information, please contact us immediately.

9. International Users

Your information may be transferred to and processed in countries other than your own. By using Auctionly, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on the Platform or sending you an email. Continued use of the Platform after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Email: support@auctionly.com

By using Auctionly, you acknowledge that you have read and understood this Privacy Policy.